Tag Archives: web design

Cyberspace, cognitive mapping and design: some stray thoughts

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I apologize in advance because this is going to ramble. And be wonky. If it helps, please know that it all makes sense in my head.

Our professional development program at work – yeah, my new job has an actual interest in professional development – has us doing some reading each week and informally discussing the insights. This week we were asked to read a section from a human-computer interaction text. It got me to thinking about some issues, and then one of my co-workers had a comment that took me even further down the rathole. Continue reading →

Bad Business 101

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My company is in the process of a major Web redevelopment, and I’m the point guy on the project. Among other things, it was my job to identify, solicit and make the hiring call on the vendor. I’m happy with the company we wound up with, but as the letter below indicates, it was an odd and frustrating journey. The names have been changed to protect the guilty.

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Hi Jeff. I wanted to get back to you on your recent bid for our Web redevelopment project. We felt like XYZ Interactive represented an outstanding development resource, and in the end I was convinced that you were the most capable vendor we solicited. Additionally, you came in with the lowest bid.

However, we decided to award the business to another vendor. Continue reading →